Heat pumps in Bristol heat and cool year-round, so they run roughly twice the hours of a single-season system and their components wear sooner.
Bristol at a glance
- County
- Sullivan County, Tennessee
- From our shop
- We serve Bristol regularly, for both homes and businesses.
- What we see here
- A mix of established housing on both sides of State Street and newer development on the outskirts, with a commercial corridor that runs to rooftop package units and refrigeration.
What we do in Bristol
- Defrost board and sensor faults
- Reversing valves sticking between modes
- Auxiliary heat running when it should not, a common cause of high bills
- Compressor and capacitor diagnosis
- Ductless and mini-split heat pumps
- All brands serviced
Call our office
(423) 357-1922- Office hours
- Monday to Friday, 8–5
- Outside those hours
- Emergency service is available — call the same number.
- Where we are
- 119 E Main St, Church Hill, TN 37642
About service in Bristol
Do you cover Bristol?
Yes. We serve Bristol regularly, for both homes and businesses. We are based at 119 E Main St in Church Hill and work across the Tri-Cities and upper East Tennessee every day.
How quickly can you get to me?
It depends on the day and on how many emergency calls are already underway, but Bristol is well within our normal service routes. Call (423) 357-1922 and our office will give you a clear picture of the day’s schedule.
Do you work on brands other than Carrier?
Yes, we work on all makes and models. Being a factory-authorized Carrier dealer shapes what we sell and stock parts for, not what our technicians can service.
Is there a charge to come out?
There is a diagnostic fee for a service call, and we will tell you what it is before we come out. Estimates on new equipment are free. We are not able to give estimates for diagnostics or repairs, because those need a technician on site.
Whether the job is in Bristol or across the street from our shop, you get the same crews, the same certifications and the same phone number.
The Custom Heating & Air family, Church Hill, TennesseeOther services here
Need service in Bristol today?
Call our shop directly. Emergency service is available outside business hours.
(423) 357-1922