A refrigeration failure is more time-sensitive than an HVAC failure. Every hour a walk-in drifts warm puts more of your inventory at risk.
We service commercial refrigeration for restaurants, grocers, convenience stores and food production across the Tri-Cities: walk-in coolers and freezers, reach-ins, prep tables, display cases and ice machines.
The faults are their own discipline — refrigerant charge in low-temperature applications, defrost timing and termination, evaporator fan and heater circuits, door gaskets and heaters, condenser fouling, and controls that have been changed over the years until nothing terminates properly.
Planned maintenance matters even more here than on comfort cooling. A condenser coated in kitchen grease may run fine until the first sustained hot spell and then fail when you need it most.
Kitchens, stores and food production
Restaurants, grocers, convenience stores and food production across the Tri-Cities: walk-in coolers and freezers, reach-ins, prep tables, display cases and ice machines.
- Restaurants
- Grocers
- Convenience stores
- Food production
We can look after your heating and air conditioning too, so a restaurant or grocer has one number to call for both.
What we service
- Walk-in coolers and freezers
- Reach-in units, prep tables and display cases
- Defrost timing and termination faults
- Refrigerant leak detection and repair
- Door gaskets, heaters and closures
- Condenser cleaning and planned maintenance
- Controls and monitoring set correctly
- Priority response for food businesses
The faults we see most
Restaurants, grocers, convenience stores and food production across the Tri-Cities.
- Icing up
- Usually defrost — the timer, the termination sensor or the heater circuit — or warm moist air getting past a failed door gasket.
- A fouled condenser
- A unit coated in kitchen grease may run fine until the first sustained hot spell, then fail when you need it most.
- Controls
- Often changed over the years until nothing terminates properly. We set them correctly.
- Response
- Let the office know a walk-in is warming up, and we will move the call up the day’s schedule.
When a walk-in starts to warm up
- 1
Call the office
Let the office know it is a walk-in warming up, and we will move the call up the day’s schedule.
- 2
We find the cause
We check the charge, defrost timing and termination, fan and heater circuits, door gaskets and the condenser.
- 3
We repair it
We find and repair leaks, and set the controls so every cycle terminates properly.
- 4
We help prevent the next one
Condenser cleaning and planned maintenance help prevent most of the summer failures we see.
Refrigeration calls from food businesses get priority, because your stock is on the line.
Family owned in Church Hill, Tennessee, since 2001
Before you book
How fast can you respond to a walk-in failure?
We prioritize refrigeration calls from food businesses, because your stock is at risk. Call (423) 357-1922 and tell the office it is a walk-in warming up, and we will move the call up the day’s schedule.
The freezer keeps icing up.
Usually a defrost problem — the timer, the termination sensor or the heater circuit — or warm moist air getting in past a failed door gasket. Both are routine to diagnose and neither gets better on its own.
Do you maintain refrigeration too?
Yes, and we recommend it. Kitchen environments foul condensers quickly, and scheduled cleaning prevents most of the summer failures we get called to.
Prefer to call?
(423) 357-1922- Office hours
- Monday to Friday, 8–5
- Outside those hours
- Emergency service is available — call the same number.
- Where we go
- Church Hill, Kingsport, Mount Carmel, Surgoinsville, Rogersville, Johnson City, Bristol, Greeneville, Morristown and across into Southwest Virginia. Full service area.
- Where we are
- 119 E Main St, Church Hill, TN 37642
Commercial refrigeration near you
Prefer to speak with someone?
Monday to Friday 8–5, with emergency service available outside those hours.
(423) 357-1922