Serving Church Hill, TN & the Tri-Cities Mon–Fri 8–5 · Emergency service available (423) 357-1922
Custom Heating & Air Conditioning logo Heating & Air ConditioningChurch Hill, TN · Since 2001
Credentials

These are the credentials behind our work, and you are welcome to check them.

Custom Heating & Air Conditioning, LLCChurch Hill, Tennessee
  • Bonded, insured and licensed
  • Factory-authorized Carrier dealer
  • NATE-certified technicians
  • Better Business Bureau
  • Continuous training
Carrier factory-authorized dealer NATE certified technicians Better Business Bureau

Bonded, insured and licensed

All three are current. It is reasonable to ask any contractor for proof before work begins on your equipment, and that includes us. On commercial rooftop work, it matters even more.

Factory-authorized Carrier dealer

Carrier dealers are the single resource for a comfort system from start to finish — specifying the right equipment for the building, installing it correctly, and servicing it afterward. For us, factory authorization means ongoing product training and access to genuine parts.

North American Technician Excellence (NATE)

NATE is an independent, third-party certifying body for heating, ventilation, air conditioning and refrigeration technicians. Certification is voluntary, the exams are demanding, and passing them shows real knowledge of installation and service, not just time on the job. Our technicians hold NATE certification.

Better Business Bureau

We maintain a Better Business Bureau presence because it gives customers an independent place to check how complaints are handled. We think an independent view is worth more than our own word.

Continuous training

Every installer and technician here is trained on a regular, ongoing basis. Refrigerants change, controls get smarter and efficiency standards move, and our training keeps pace so your system is installed and serviced to current standards.

Ask us

Want to see the paperwork?

Ask, and we will bring proof of licensing, bonding and insurance to the estimate. It is a reasonable thing to ask of anyone working on your building.

Certified, and glad to prove it

Call the shop with any question about credentials, warranties or coverage.

(423) 357-1922
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