Privacy Policy

Last updated: October 2026.

What we collect

• Information you give us. Name, phone number, email address, service address and whatever you write in the message box when you submit a request-service, employment or review form.
• Basic technical information. Our host records standard web server logs — IP address, browser type, pages requested, timestamps — which are used for security and to keep the site working.

How we use it

• To contact you about the service, quote or application you asked about.
• To schedule and carry out work, and to keep a service record on your equipment.
• To meet legal, warranty and insurance obligations.

What we do not do

We do not sell or rent your personal information. We do not share it with third parties except where it is necessary to do the work (for example, a financing partner you asked us to apply to, or a manufacturer processing a warranty claim), or where the law requires it.

Cookies and analytics

This site uses Google Analytics to understand how people find and use it: which pages are visited, roughly where visitors are, what device they use, and whether they called or sent a request. Google Analytics sets cookies to tell visits apart. It does not tell us who you are.

We also advertise on Google search. When you reach this site from one of our ads, Google Ads sets a cookie so we can see whether the ad led to a call or a request, and what each ad costs us. We do not use it to follow you around the web with ads, and the name and number you send in a request never go to Google. You can block these cookies with your browser’s privacy settings, and Google Analytics with Google’s opt-out add-on; the site works the same either way. See how Google uses this information.

Third-party links

Pages here may link to manufacturers, financing partners and review sites. Once you follow one of those links you are on someone else’s site, under their privacy policy, not ours.

Your choices

Ask us at any time what we hold about you, or ask us to correct or delete it. Call (423) 357-1922 or write to PO Box 1218, Church Hill, TN 37642.

Children

This site is intended for adults arranging heating and cooling services. We do not knowingly collect information from children.

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