We repair all makes and models. As a factory-authorized Carrier dealer, Carrier is the equipment we recommend, and our technicians repair whatever you already own.
Our technicians are NATE-certified and trained continuously, because the diagnostic approach that suited a 2005 furnace does not carry over to a communicating, variable-speed system with a proprietary control bus.
We repair residential and commercial equipment: split systems, package units, rooftop units, heat pumps, ductless systems, gas furnaces, boilers, air handlers and commercial refrigeration.
When a repair no longer makes financial sense, we will tell you so and show you the comparison.
What our repair service covers
- All makes and models, all fuel types
- Residential and light commercial
- Rooftop and package unit service
- Refrigeration and walk-in coolers
- Common parts stocked on the trucks
- Emergency service outside business hours
- Documented repair-versus-replace comparison
- NATE-certified technicians
Good to know
- All makes and models
- Being a factory-authorized Carrier dealer affects what we sell and stock, not what we can service.
- Someone else’s installation
- We service it like any other system. If the original installation is the reason for the fault, we will tell you.
- The equipment list
- Split systems, package and rooftop units, heat pumps, ductless, gas furnaces, boilers, air handlers and commercial refrigeration.
- Hours
- Monday to Friday, 8–5, with emergency service outside those hours.
How a repair visit works
- 1
You call the office
Tell us what the system is doing, and we will let you know the diagnostic fee before we come out.
- 2
We find the real fault
A NATE-certified technician tests the system and pinpoints the cause before any parts are replaced.
- 3
You decide
We explain what the repair will cost, and the decision is yours. On an older unit, we show you the repair-versus-replace numbers as well.
- 4
We fix it
We carry common parts on our trucks, so many repairs are finished on the first visit.
If a system is not worth repairing, we will tell you so and show you the numbers.
Family owned in Church Hill, Tennessee, since 2001
Before you book
Do you work on brands other than Carrier?
Yes, we work on all makes and models. Being a factory-authorized Carrier dealer affects what we sell and stock, not what we are able to service.
Can you service a system another company installed?
Yes, routinely. If the original installation turns out to be the reason for the fault, we will explain that to you.
Do you offer emergency service?
Yes, outside our normal Monday-to-Friday 8–5 hours. Call (423) 357-1922.
Prefer to call?
(423) 357-1922- Office hours
- Monday to Friday, 8–5
- Outside those hours
- Emergency service is available — call the same number.
- Where we go
- Church Hill, Kingsport, Mount Carmel, Surgoinsville, Rogersville, Johnson City, Bristol, Greeneville, Morristown and across into Southwest Virginia. Full service area.
- Where we are
- 119 E Main St, Church Hill, TN 37642
Prefer to speak with someone?
Monday to Friday 8–5, with emergency service available outside those hours.
(423) 357-1922