Serving Church Hill, TN & the Tri-Cities Mon–Fri 8–5 · Emergency service available (423) 357-1922
Custom Heating & Air Conditioning logo Heating & Air ConditioningChurch Hill, TN · Since 2001

Not every question needs a truck. Some only need someone who has seen the same problem many times before.

Church Hill, TN · Family owned since 2001

Send us what your system is doing and we will come back with a clear assessment — what it is likely to be, whether it is urgent, and whether it is something you can sort out yourself.

  • What it is likely to be
  • Whether it is urgent
  • Whether you can sort it out yourself

What helps us answer well

  • The make and model, from the label on the unit
  • Roughly how old the system is
  • What it is doing, and what it should be doing
  • Any error code or flash pattern on the control board
  • When it started, and whether anything changed just before
  • What you have already tried
Thank you — we have your request.
We will call you back to confirm a time. If it is urgent, call (423) 357-1922.

Ask a technician

Give us as much detail as you can and we will come back to you.

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We use these details only to answer your request, and we will not add you to a mailing list. Prefer to talk? Call (423) 357-1922, Monday to Friday 8–5.

If it is urgent, please call instead

This is not a monitored emergency channel. No heat in January, no cooling in a heat wave, a refrigeration failure or any smell of gas — call (423) 357-1922.

(423) 357-1922

Prefer to talk it through?

Call the shop Monday to Friday, 8:00 am to 5:00 pm.

(423) 357-1922
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