Serving Church Hill, TN & the Tri-Cities Mon–Fri 8–5 · Emergency service available (423) 357-1922
Custom Heating & Air Conditioning logo Heating & Air ConditioningChurch Hill, TN · Since 2001

A thermostat is the only part of your system you interact with, which makes it the part where a small improvement is felt every day.

Smart and Wi-Fi thermostats earn their keep through scheduling and remote access — being able to bring the house back up to temperature before you get home, or notice from a phone that something is wrong while you are away. Some will also flag a filter change or a system fault.

Zoning is a bigger step and solves a different problem: the upstairs that runs hot while the downstairs stays cold. Dampers in the ductwork and a thermostat per zone let one system serve areas with markedly different loads. Zoning can often be retrofitted into existing ductwork, but it needs to be designed for the system rather than added on.

One caution: communicating thermostats from one manufacturer generally will not run another manufacturer’s equipment. If you have a variable-speed system, the control is part of the system, not an accessory.

At a glance
  • Smart and Wi-Fi thermostats
  • Zoning for an upstairs that runs hot
  • Matched to your equipment, not just your Wi-Fi
The range

What we install

Infinity System ControlInfinity
Infinity series, tier 3 of 3 in the range.

Infinity System Control

Full control of variable-speed equipment and zoning.

Wi-Fi Smart ThermostatSmart

Wi-Fi Smart Thermostat

Scheduling and remote access from a phone.

Ecobee Smart ThermostatEcobee

Ecobee Smart Thermostat

Room sensors for houses with an awkward hot or cold room.

Zone DamperZoning

Zone Damper

Directs airflow to the zone calling for heating or cooling.

What to look for

What matters when you choose

Matched to your equipment, not just to your Wi-Fi
Communicating controls for variable-speed systems
Room sensors where one room runs hot or cold
Zoning designed around the actual duct layout
Set up and demonstrated before we leave
Dual-fuel changeover configured correctly
Every control we install is matched to the equipment behind it, set up, and demonstrated before we leave.
Custom Heating & Air Conditioning, LLC Family owned in Church Hill since 2001 · Factory-authorized Carrier dealer
Free estimates on new equipment

What happens after you contact us

  1. Step 1

    Send the form or call

    Tell us what the system is doing and we will call you back to schedule.

  2. Step 2

    We measure first

    We run a load calculation and look at your ductwork before we quote any equipment.

  3. Step 3

    You get a free estimate

    Estimates on new equipment are free, and financing is available.

Common questions

Can I install a smart thermostat myself?

On a simple single-stage system with a C wire, often yes. On heat pumps, dual-fuel and communicating variable-speed systems, be careful — incorrect configuration can run expensive backup heat constantly, or fail to control staging at all. We have fixed a number of those.

Will zoning fix my hot upstairs?

Frequently, yes, and it is the proper fix rather than a workaround. But the ductwork has to be able to support it, so it starts with looking at what you have.

Prefer to call?

(423) 357-1922
Office hours
Monday to Friday, 8–5
Outside those hours
Emergency service is available — call the same number.
Where we go
Church Hill, Kingsport, Mount Carmel, Surgoinsville, Rogersville, Johnson City, Bristol, Greeneville, Morristown and across into Southwest Virginia. Full service area.
Where we are
119 E Main St, Church Hill, TN 37642
Thank you — we have your request.
We will call you back to confirm a time. If it is urgent, call (423) 357-1922.

Request Service

Tell us what the system is doing and we will call you back to schedule. For a no-heat or no-cool emergency, please call us instead. It is the fastest way to reach us.

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We use these details only to answer your request, and we will not add you to a mailing list. Prefer to talk? Call (423) 357-1922, Monday to Friday 8–5.

Talk to us about what suits your house

Free estimates on new equipment. We measure before we quote.

(423) 357-1922
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