At Custom Heating and Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
83 Reviews

Joey Montgomery
Fit me in on a Friday, fixed my bad capacitor and cleaned my outdoor unit.
John Still
Awesome service
MR HousingNC
Custom heating and air has been on speed dial for over a decade for all my hvac needs. Bought multiple units new units over the years when I buy a house and been a pleasure working with them. Also, have some great techs to come out to help if we do have a unit that is not working well due to lack of maintenance or neglect. I have found that if you change your filters, keep grass out of the units and do routine maintenance, you will be doing yourself a favor. Great company who works hard to help others.
DavidLoriAnn Mcnutt
Fast service, professional
David Hall
Ordered a fan blade. Came in with barely notable damage, but they refunded my purchase and got another one on the way immediately.
Lori Mcnutt
Located in Church Hill
Great service, excellent work, knowledgeable and professional.. We have been a customer for over 10 years.
Frank Glover
Best price of all the estimates I received. Office and installation crew were courteous and attentive to my needs. Would definitely reccomend them and would do business with them again.
Judy Wiggins
Anthony was a great professional guy any employer would want. He cares for his actions on the job. He has a great personality. AND is a very respectful and honest young man! I welcome him into my home anytime.
Ed Long
A pleasure to do business with. From the office staff to the onsite tech, they were excellent. Terry was the onsite tech and he was very knowledgeable and professional. He was on time, knew what he was doing and took care of the issue quickly. Thank you Terry. I will do business with this company in the future.
Greg Page
These guys are great, took him a bit to get the A/C going but it's all good now!!
Paula Barker
Very nice staff from the office employees to the technician. They came out quickly and the technician was very knowledgeable. He had it repaired in a matter of a few minutes. The price was very reasonable I would recommend Custom to anyone needing installation or repairs. Thank you Custom.
Kellen Johnson
Donna Flack
Tennessee Gaming
John Kelly
Pattie Kelly
Thanks to John in sales. He fully understood what we were wanting to do by installing 1 new furnace and 1 air conditioner to replace 2 old furnaces and 2 air conditioners. To the installers Doug, Eddie, and Carl for removing all the old equipment, reworking the duct work to operate efficiently using one unit. Lastly to the techs Brandon and Daniel who made several trips to our house making certain we had the thermostat that would heat and cool house evenly and we fully understood how to operate it. Thanks again fellows great Job!
Bronwyn Sword
Always a good experience. Customer service is great. Always polite and responsive. We have been customers for emergencies and regular maintenance and we haven't had any bad experiences.
Peter Durant
Ryan Wolfe
When your heat stops working in the middle of winter you call Custom! Our unit was 24yrs old and on its last leg. The techs came out almost immediately after we called and tried their best to save us some money and fix the old unit. It was past saving so we decided to purchase a new unit. They were very quick/professional in getting the new unit installed to make sure my family didn't go without heat any longer than we had to. I highly recommend Custom to anyone who wants peace of mind knowing they are getting the best service around for the best price possible.
Blake Ford
Great small business. Fair and honest.
Levi Abernathey
These guys were awesome! A crew of 2 showed up on time and made short work of a virgin install. Our system is nicely trimmed, squared, and leveled. Everything works as it should and the employees showed us the basics of operation. I would highly recommend this company as it was recommended to us.
Milton Hampton II
This is the go to place for heating and air. Had a breakdown called and they came out the next day. Problem solved. Very satisfied with this company.
Tara Eaves
Very professional and on time. The techs answered all of my questions and explained every step. I definitely recommend! I just bought a new house and needed a new heat pump. They came out and done my quote and sent the email with options and the price with and without financing. Very happy with my experience. The techs were Seth, Scott, and Jobe. Very polite and professional. Thank you all!
Gypsy Rose
When we turned on our heat for the first time this season, the blower immediately began a loud, definitely not normal vibration. We called Custom, and they came out the same day. Our issue was minor - thankfully, and easily fixed. Professional, courteous service all the way around.
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