When a rooftop unit goes down in Kingsport, the biggest cost is usually the time your building is out of service, not the repair itself, so we plan repairs to keep that time short.
Kingsport at a glance
- County
- Sullivan County, Tennessee
- From our shop
- Kingsport is a short drive down Highway 11W from our Church Hill shop. It is our largest service area, and we are there daily.
- What we see here
- We work on everything from the older homes around downtown and the Model City neighborhoods to newer construction out toward Colonial Heights, and Kingsport’s substantial commercial and light industrial base keeps our commercial and refrigeration crews busy.
What we do in Kingsport
- Rooftop package unit diagnosis and repair
- Split and multi-split commercial systems
- Compressors, boards, contactors and motors
- Emergency response for businesses that stay open
- Repairs scheduled outside your business hours when that helps
- Planned maintenance to help prevent the next breakdown
Call our office
(423) 357-1922- Office hours
- Monday to Friday, 8–5
- Outside those hours
- Emergency service is available — call the same number.
- Where we are
- 119 E Main St, Church Hill, TN 37642
About service in Kingsport
Do you cover Kingsport?
Yes. Kingsport is a short drive down Highway 11W from our Church Hill shop. It is our largest service area, and we are there daily. We are based at 119 E Main St in Church Hill and work across the Tri-Cities and upper East Tennessee every day.
How quickly can you get to me?
It depends on the day and on how many emergency calls are already underway, but Kingsport is well within our normal service routes. Call (423) 357-1922 and our office will give you a clear picture of the day’s schedule.
Do you work on brands other than Carrier?
Yes, we work on all makes and models. Being a factory-authorized Carrier dealer shapes what we sell and stock parts for, not what our technicians can service.
Is there a charge to come out?
There is a diagnostic fee for a service call, and we will tell you what it is before we come out. Estimates on new equipment are free. We are not able to give estimates for diagnostics or repairs, because those need a technician on site.
Whether the job is in Kingsport or across the street from our shop, you get the same crews, the same certifications and the same phone number.
The Custom Heating & Air family, Church Hill, TennesseeOther services here
Need service in Kingsport today?
Call our shop directly. Emergency service is available outside business hours.
(423) 357-1922