We are a family-owned, full-service mechanical contractor: a factory-authorized Carrier dealer with NATE-certified technicians and our own sheet metal shop. For homes and businesses in Kingsport, that means one company for the heating and cooling, the refrigeration and the ductwork that ties it all together.
Kingsport at a glance
- County
- Sullivan County, Tennessee
- From our shop
- Kingsport is a short drive down Highway 11W from our Church Hill shop. It is our largest service area, and we are there daily.
- What we see here
- We work on everything from the older homes around downtown and the Model City neighborhoods to newer construction out toward Colonial Heights, and Kingsport’s substantial commercial and light industrial base keeps our commercial and refrigeration crews busy.
Call our office
(423) 357-1922- Office hours
- Monday to Friday, 8–5
- Outside those hours
- Emergency service is available — call the same number.
- Where we are
- 119 E Main St, Church Hill, TN 37642
What we do in Kingsport
AC Repair
Cooling faults, all brands.
Learn moreHeating Repair
Gas, electric and heat pump.
Learn moreHeat Pumps
Year-round systems.
Learn moreMaintenance
Spring and fall tune-ups.
Learn moreCommercial HVAC
Rooftop and light commercial.
Learn moreRefrigeration
Coolers and freezers.
Learn moreAir Quality
Filtration and humidity.
Learn moreSheet Metal
Ductwork made to fit.
Learn more
Why Kingsport calls us
- Family owned in Church Hill since 2001
- Factory-authorized Carrier dealer
- NATE-certified technicians
- Bonded, insured and licensed
- Our own sheet metal fabrication shop
- Emergency service available
Areas of Kingsport we serve
About service in Kingsport
Where are you based?
Our shop is at 119 E Main St in Church Hill, TN. Kingsport is a short drive down Highway 11W from our Church Hill shop. It is our largest service area, and we are there daily.
What does it cost to come out?
There is a diagnostic fee for a service call, and we will tell you what it is before we come out. Estimates on new equipment are free.
Do you offer emergency service?
Yes. Emergency service is available outside our regular hours of Monday to Friday, 8–5. Call (423) 357-1922.
Whether the job is in Kingsport or across the street from our shop, you get the same crews, the same certifications and the same phone number.
The Custom Heating & Air family, Church Hill, TennesseeNeed service in Kingsport?
Call our shop Monday to Friday, 8–5. Emergency service is available outside those hours.
(423) 357-1922
