Serving Church Hill, TN & the Tri-Cities Mon–Fri 8–5 · Emergency service available (423) 357-1922
Custom Heating & Air Conditioning logo Heating & Air ConditioningChurch Hill, TN · Since 2001

A geothermal heat pump exchanges heat with the ground instead of the outside air. A few feet down, the earth stays close to a constant temperature all year.

That stability is the whole advantage. An air-source heat pump has to work hardest exactly when the outdoor air is least helpful; a ground-source unit is always exchanging heat with something around 55°F. The result is the lowest running cost of any system we install, and equipment that lasts a long time because it never sees temperature extremes.

The trade-off is the loop field. Installing one means either boring vertical wells or excavating horizontal trenches, and that puts the up-front cost well above a conventional system. It suits people who have the land, are staying put, and are taking a long view.

At a glance
  • Lowest running cost of any system we install
  • Exchanges heat with the ground, not the air
  • Very long equipment life
The range

What we install

Ground-Source Heat PumpGeothermal

Ground-Source Heat Pump

Exchanges heat with the ground rather than the air.

How to choose

Air-source or ground-source?

Air-source heat pump

Exchanges heat with
The outdoor air
Working conditions
Works hardest exactly when the outdoor air is least helpful
Up front
Typical of a conventional system

Ground-source heat pump

Exchanges heat with
The ground, a few feet down, around 55°F all year
Working conditions
Never sees temperature extremes, so it lasts a long time
Up front
Well above a conventional system, because of the loop field

You have the land

A vertical bore or horizontal loop, depending on the site.

You plan to stay

It suits homeowners taking the long view.

Running cost matters most

The lowest of any system we install.

What to look for

What matters when you choose

Site assessment before anything is promised
Vertical bore or horizontal loop, depending on land
Lowest running cost of any system available
Very long equipment life — no weather extremes
Works for both heating and cooling
Best suited to long-term ownership
The equipment matters less than how it is sized and installed, and that part is our responsibility.
Custom Heating & Air Conditioning, LLC Family owned in Church Hill since 2001 · Factory-authorized Carrier dealer
Free estimates on new equipment

What happens after you contact us

  1. Step 1

    Send the form or call

    Tell us what the system is doing and we will call you back to schedule.

  2. Step 2

    We measure first

    We run a load calculation and look at your ductwork before we quote any equipment.

  3. Step 3

    You get a free estimate

    Estimates on new equipment are free, and financing is available.

Prefer to call?

(423) 357-1922
Office hours
Monday to Friday, 8–5
Outside those hours
Emergency service is available — call the same number.
Where we go
Church Hill, Kingsport, Mount Carmel, Surgoinsville, Rogersville, Johnson City, Bristol, Greeneville, Morristown and across into Southwest Virginia. Full service area.
Where we are
119 E Main St, Church Hill, TN 37642
Thank you — we have your request.
We will call you back to confirm a time. If it is urgent, call (423) 357-1922.

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Tell us what the system is doing and we will call you back to schedule. For a no-heat or no-cool emergency, please call us instead. It is the fastest way to reach us.

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We use these details only to answer your request, and we will not add you to a mailing list. Prefer to talk? Call (423) 357-1922, Monday to Friday 8–5.

Talk to us about what suits your house

Free estimates on new equipment. We measure before we quote.

(423) 357-1922
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