Serving Church Hill, TN & the Tri-Cities Mon–Fri 8–5 · Emergency service available (423) 357-1922
Custom Heating & Air Conditioning logo Heating & Air ConditioningChurch Hill, TN · Since 2001

A ductless system puts a small indoor unit directly in the room it serves, connected to an outdoor unit by a pair of small refrigerant lines through a three-inch hole in the wall.

That removes the single biggest obstacle to conditioning an awkward space: there is no ductwork to run. For an addition, a converted garage, a sunroom, a finished attic or a shop, it is very often both cheaper and better than extending an already marginal duct system.

Extending existing ducts to serve a new room is the mistake we are most often called to fix. It usually makes the new room adequate and every other room slightly worse, because the original system was never sized for the extra load.

Multi-zone versions run several indoor units from one outdoor unit, each with its own control — which is a strong answer for a whole house with no ductwork at all.

At a glance
  • A three-inch hole in the wall is enough
  • Individual control for each room
  • Heating and cooling from the same unit
The range

What we install

Wall-Mount Mini-SplitDuctless

Wall-Mount Mini-Split

The standard indoor unit.

Multi-Zone Outdoor UnitMulti-Zone

Multi-Zone Outdoor Unit

Several indoor units, one outdoor.

Ceiling CassetteCassette

Ceiling Cassette

Recessed into the ceiling, discreet.

Floor ConsoleConsole

Floor Console

Where wall space is unavailable.

How to choose

A new room: extend the ducts, or go ductless?

Here is how the two approaches compare for an addition or a converted space.

Often a mistake

Extending the existing ducts

  • Usually makes the new room adequate and every other room slightly worse
  • The original system was never sized for the extra load
Often the better choice

A ductless system

  • A small indoor unit right in the room it serves
  • Two small refrigerant lines through a three-inch hole
  • Its own control, heating and cooling

Additions and sunrooms

Often less costly and more effective than extending a marginal duct system.

Garages, attics and shops

For spaces the existing ductwork does not reach.

Whole houses with no ducts

A multi-zone system runs several indoor units from one outdoor unit.

What to look for

What matters when you choose

No ductwork required — a three-inch hole is enough
Individual control for each room
Ideal for additions, garages, sunrooms and attics
Multi-zone options for whole houses
Heating and cooling from the same unit
Often better than extending a marginal duct system
The equipment matters less than how it is sized and installed, and that part is our responsibility.
Custom Heating & Air Conditioning, LLC Family owned in Church Hill since 2001 · Factory-authorized Carrier dealer
Free estimates on new equipment

What happens after you contact us

  1. Step 1

    Send the form or call

    Tell us what the system is doing and we will call you back to schedule.

  2. Step 2

    We measure first

    We run a load calculation and look at your ductwork before we quote any equipment.

  3. Step 3

    You get a free estimate

    Estimates on new equipment are free, and financing is available.

Prefer to call?

(423) 357-1922
Office hours
Monday to Friday, 8–5
Outside those hours
Emergency service is available — call the same number.
Where we go
Church Hill, Kingsport, Mount Carmel, Surgoinsville, Rogersville, Johnson City, Bristol, Greeneville, Morristown and across into Southwest Virginia. Full service area.
Where we are
119 E Main St, Church Hill, TN 37642
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We will call you back to confirm a time. If it is urgent, call (423) 357-1922.

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Talk to us about what suits your house

Free estimates on new equipment. We measure before we quote.

(423) 357-1922
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