Serving Church Hill, TN & the Tri-Cities Mon–Fri 8–5 · Emergency service available (423) 357-1922
Custom Heating & Air Conditioning logo Heating & Air ConditioningChurch Hill, TN · Since 2001

The one-inch filter at your return grille exists to keep dust off the blower wheel. It was never intended to clean the air you breathe.

A whole-house air cleaner is a different thing entirely: a deep media cabinet or an electronic cleaner installed in the ductwork, with far more surface area. More surface area is the key point, because it captures much finer particles without adding the airflow resistance that a dense filter forced into a one-inch slot creates.

That resistance is a common problem. Putting the highest-MERV filter that will fit into a standard rack starves the system of air, which costs efficiency, hurts comfort and shortens the life of the blower and the compressor.

At a glance
  • Installed in the ductwork, not the return grille
  • Sized for surface area, not just MERV rating
  • Long service intervals, typically annual
The range

What we install

Infinity Air PurifierInfinity
Infinity series, tier 3 of 3 in the range.

Infinity Air Purifier

Whole-house purification in the ductwork.

Media Filter CabinetEZ Flex

Media Filter Cabinet

Deep pleat, low resistance, long service interval.

How to choose

A filter and an air cleaner do different jobs

Protects the blower

The one-inch filter at the grille

  • Exists to keep dust off the blower wheel
  • A dense high-MERV filter forced into the slot starves the system of air
  • Costs efficiency and comfort, and shortens equipment life
Protects you

A whole-house air cleaner

  • A deep media cabinet or electronic cleaner in the ductwork
  • Far more surface area, so it captures finer particles
  • Without the airflow resistance, checked by measuring static pressure
What to look for

What matters when you choose

Sized for surface area, not just for MERV rating
Installed in the ductwork, not the return grille
Static pressure measured after installation
Long service intervals — typically annual
Recommended only where it will help
Helps with airborne dust, pollen and dander
We recommend air quality equipment based on your house and your system, and only where it will help.
Custom Heating & Air Conditioning, LLC Family owned in Church Hill since 2001 · Factory-authorized Carrier dealer
Free estimates on new equipment

What happens after you contact us

  1. Step 1

    Send the form or call

    Tell us what the system is doing and we will call you back to schedule.

  2. Step 2

    We measure first

    We run a load calculation and look at your ductwork before we quote any equipment.

  3. Step 3

    You get a free estimate

    Estimates on new equipment are free, and financing is available.

Prefer to call?

(423) 357-1922
Office hours
Monday to Friday, 8–5
Outside those hours
Emergency service is available — call the same number.
Where we go
Church Hill, Kingsport, Mount Carmel, Surgoinsville, Rogersville, Johnson City, Bristol, Greeneville, Morristown and across into Southwest Virginia. Full service area.
Where we are
119 E Main St, Church Hill, TN 37642
Thank you — we have your request.
We will call you back to confirm a time. If it is urgent, call (423) 357-1922.

Request Service

Tell us what the system is doing and we will call you back to schedule. For a no-heat or no-cool emergency, please call us instead. It is the fastest way to reach us.

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We use these details only to answer your request, and we will not add you to a mailing list. Prefer to talk? Call (423) 357-1922, Monday to Friday 8–5.

Talk to us about what suits your house

Free estimates on new equipment. We measure before we quote.

(423) 357-1922
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