Whether you need a repair or a full replacement, a heat pump in Jonesborough has to be sized and set up correctly. In our experience, most heat pumps that underperform were never commissioned properly.
Jonesborough at a glance
- County
- Washington County, Tennessee
- From our shop
- We serve Jonesborough as part of our Tri-Cities coverage, for both residential and commercial work.
- What we see here
- Tennessee’s oldest town, with a historic district where equipment has to be fitted with care, often in tight spaces, alongside newer housing on the edges.
What we do in Jonesborough
- Repair and full replacement, all brands
- Cold-climate models that hold their capacity in winter
- Dual-fuel pairing where natural gas is available
- Auxiliary heat staging set correctly, a step that is often missed
- Defrost controls verified at commissioning
- Free estimates on new equipment
Call our office
(423) 357-1922- Office hours
- Monday to Friday, 8–5
- Outside those hours
- Emergency service is available — call the same number.
- Where we are
- 119 E Main St, Church Hill, TN 37642
Why Jonesborough calls us
About service in Jonesborough
Do you cover Jonesborough?
Yes. We serve Jonesborough as part of our Tri-Cities coverage, for both residential and commercial work. We are based at 119 E Main St in Church Hill and work across the Tri-Cities and upper East Tennessee every day.
How quickly can you get to me?
It depends on the day and on how many emergency calls are already underway, but Jonesborough is well within our normal service routes. Call (423) 357-1922 and our office will give you a clear picture of the day’s schedule.
Do you work on brands other than Carrier?
Yes, we work on all makes and models. Being a factory-authorized Carrier dealer shapes what we sell and stock parts for, not what our technicians can service.
Is there a charge to come out?
There is a diagnostic fee for a service call, and we will tell you what it is before we come out. Estimates on new equipment are free. We are not able to give estimates for diagnostics or repairs, because those need a technician on site.
Whether the job is in Jonesborough or across the street from our shop, you get the same crews, the same certifications and the same phone number.
The Custom Heating & Air family, Church Hill, TennesseeOther services here
Heat Pump Install & Repair in other towns
Need service in Jonesborough today?
Call our shop directly. Emergency service is available outside business hours.
(423) 357-1922