Whether you need a repair or a full replacement, a heat pump in Johnson City has to be sized and set up correctly. In our experience, most heat pumps that underperform were never commissioned properly.
Johnson City at a glance
- County
- Washington County, Tennessee
- From our shop
- Johnson City is a regular part of our Tri-Cities route, for homes and businesses alike.
- What we see here
- A large and varied city, with rental homes near the university, established neighborhoods and steady new construction, plus a commercial sector with plenty of rooftop equipment.
What we do in Johnson City
- Repair and full replacement, all brands
- Cold-climate models that hold their capacity in winter
- Dual-fuel pairing where natural gas is available
- Auxiliary heat staging set correctly, a step that is often missed
- Defrost controls verified at commissioning
- Free estimates on new equipment
Call our office
(423) 357-1922- Office hours
- Monday to Friday, 8–5
- Outside those hours
- Emergency service is available — call the same number.
- Where we are
- 119 E Main St, Church Hill, TN 37642
Why Johnson City calls us
About service in Johnson City
Do you cover Johnson City?
Yes. Johnson City is a regular part of our Tri-Cities route, for homes and businesses alike. We are based at 119 E Main St in Church Hill and work across the Tri-Cities and upper East Tennessee every day.
How quickly can you get to me?
It depends on the day and on how many emergency calls are already underway, but Johnson City is well within our normal service routes. Call (423) 357-1922 and our office will give you a clear picture of the day’s schedule.
Do you work on brands other than Carrier?
Yes, we work on all makes and models. Being a factory-authorized Carrier dealer shapes what we sell and stock parts for, not what our technicians can service.
Is there a charge to come out?
There is a diagnostic fee for a service call, and we will tell you what it is before we come out. Estimates on new equipment are free. We are not able to give estimates for diagnostics or repairs, because those need a technician on site.
Whether the job is in Johnson City or across the street from our shop, you get the same crews, the same certifications and the same phone number.
The Custom Heating & Air family, Church Hill, TennesseeOther services here
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Need service in Johnson City today?
Call our shop directly. Emergency service is available outside business hours.
(423) 357-1922