
Reviews

At Custom Heating and Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 102 Reviews

Happyleaf_KG KG
06/07/2023
06/07/2023
I have been dealing with another company to get my ac repaired and they pretty much robbed me I called custom on sat at 5pm they had a guy at my house by 6 was a nice guy and the customer service on the phone is unmatched I wish I called this place first and saved my money from other company I wouldn’t think twice to call custom again. Amazing company!!!!!!!!

Allen Smith
11/28/2022
Located in Kingsport
11/28/2022
Located in Kingsport
All of your technicians are the best I have ever dealt with. They are professional, courteous, timely, and very knowledgeable. They installed a cooling unit, a gas furnace, and new thermostat. The office staff is courteous and helpful in addressing our needs and always pleasant to speak with. When you call the office for help, they have gotten someone out within a couple of hours. Prevented us from have to wait during the heat and recently during the cold weather. I would recommend this company to anyone needing this type of service. You will never go wrong with Custom Heating and Air. Technicians and office staff are by far the best I have ever used for this type service.

MR HousingNC
08/20/2022
08/20/2022
Custom heating and air has been on speed dial for over a decade for all my hvac needs.
Bought multiple units new units over the years when I buy a house and been a pleasure working with them.
Also, have some great techs to come out to help if we do have a unit that is not working well due to lack of maintenance or neglect. I have found that if you change your filters, keep grass out of the units and do routine maintenance, you will be doing yourself a favor.
Great company who works hard to help others.
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