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Read what other customers have said about us.

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See What Our Customers Have to Say -
59 Reviews

Gypsy Rose
When we turned on our heat for the first time this season, the blower immediately began a loud, definitely not normal vibration. We called Custom, and they came out the same day. Our issue was minor - thankfully, and easily fixed. Professional, courteous service all the way around.
Denise Henderson
Very professional from the start of the project to the finish. The installation was fast, clean, and professional. Highly recommend
Amber Cradic (BABYGIRL)
Jaime McClellan
Best customer service and prices. We got several quotes before choosing Custom Heating & Air. They were professional and friendly with the best prices and warranty that no one else could beat. They did an amazing job installing our new heat pump and gas furnace unit. Their work is always outstanding!
Hugh Testerman
Lady Lexi
Very responsive customer service and the technicians were great! They had to install a new unit inside and out, even having to go back for more parts. They were at my house ALL DAY and only took one break, kept us updated about what was going on and really worked hard in this unbearable heat. Would recommend to anybody.
Chad Simpson
Sally Machado
Brenda Stanley
Mimi Walls
Service was excellent very professional and price was very reasonable for parts& service.
Ronald McArdle
Jonathan Lovelace
The absolute best in customer service! Their pricing is amazing and super friendly folks!! I highly recommend!!
Sam Lawson
Honest people and they do great work. I will recommend them to anyone.
Natasha Bailey
Custom Heat and Air has been a wonderful provider for us. We have had upgrades and replacements installed including new outside units, new inside units including natural gas finances for our heating, new duct work and air returns. We have also had new and repair work done on multiple investment properties that we own. Chad Salyers’ company provides timely and cost effective repairs and new installations. Anytime we’ve needed work they’ve never failed to provide the best service and willingness to work with our schedules. We have and will always recommend Custom’s services to anyone looking for a HVAC provider with consistency and integrity.
Wilma Robinette
Great people that are knowable
Laura Gilliam
Great service
Sherri Monroe
Bryan Bergeron
Best service in the Tri- Cities
Kraig Busch
Nicole Paragon
Great service. We had Logan and another guy (not sure of his name) came out and they had it fixed very quickly. He explained everything nicely and they were very fast and affordable. I def will use them again if needed and would def recommend them.
Anthony Housewright
Wonderful! Hvac company. From something as simple as replacing a wire end. To having a helicopter set your unit on the roof of your sky scraper! The quality of the finished job will be the same!
Kim Carver
Came right out and fixed my problem.
Steven Pierson
Great service got here quick.
Steve Jones
Great response time for a heat pump that was no longer working. Technician was friendly, professional and had the unit working again in less than an hour.
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