Serving Church Hill, TN & the Tri-Cities Mon–Fri 8–5 · Emergency service available (423) 357-1922
Custom Heating & Air Conditioning logo Heating & Air ConditioningChurch Hill, TN · Since 2001

A gas furnace is still the most capable way to heat a house on the coldest night of the year, and efficiency is the main thing separating one from another.

The AFUE figure is the share of the gas you buy that ends up as heat indoors. An 80% furnace sends a fifth of it up the flue and vents through a conventional chimney. A condensing furnace in the nineties extracts so much heat that the exhaust is cool enough to vent through PVC pipe — and produces condensate that needs a drain.

Staging matters too. A single-stage furnace blasts at full output and stops; a two-stage or modulating furnace spends most of the winter on a lower setting, which is quieter and holds a steadier temperature without the swings.

At a glance
  • From 80% AFUE up to condensing models in the high nineties
  • Two-stage and modulating output
  • Combustion tested on every install
The range

What we install

Comfort 92 Gas FurnaceComfort
Comfort series, tier 1 of 3 in the range.

Comfort 92 Gas Furnace

Condensing efficiency, sensible price.

Performance 96 Gas FurnacePerformance
Performance series, tier 2 of 3 in the range.

Performance 96 Gas Furnace

High AFUE with staged output.

80% AFUE Gas FurnaceComfort 80
Comfort series, tier 1 of 3 in the range.

80% AFUE Gas Furnace

Non-condensing, for suitable retrofits.

Modulating Gas FurnaceInfinity
Infinity series, tier 3 of 3 in the range.

Modulating Gas Furnace

Continuously variable output.

How to choose

Efficiency and staging

Efficiency is the main thing separating one furnace from another. Staging decides how the house feels while it runs.

Where the gas you buy goes

80% AFUE furnaceVents through a conventional chimney.

80% heats the house 20% up the flue

Condensing furnace in the ninetiesExhaust cool enough for PVC pipe; produces condensate that needs a drain.

96% heats the house 4% up the flue

The AFUE figure is the share of the gas you buy that ends up as heat indoors.

Single-stage

How it runs
Runs at full output, then shuts off
How it feels
Temperature swings between cycles

Two-stage or modulating

How it runs
Spends most of the winter on a lower setting
How it feels
Quieter, with a steadier temperature
What to look for

What matters when you choose

Sized by load calculation, not by the size of the old unit
Venting planned before installation day
Condensate drainage designed in
Combustion tested on every install
Temperature rise verified against specification
Gas piping brought up to code
The equipment matters less than how it is sized and installed, and that part is our responsibility.
Custom Heating & Air Conditioning, LLC Family owned in Church Hill since 2001 · Factory-authorized Carrier dealer
Free estimates on new equipment

What happens after you contact us

  1. Step 1

    Send the form or call

    Tell us what the system is doing and we will call you back to schedule.

  2. Step 2

    We measure first

    We run a load calculation and look at your ductwork before we quote any equipment.

  3. Step 3

    You get a free estimate

    Estimates on new equipment are free, and financing is available.

Prefer to call?

(423) 357-1922
Office hours
Monday to Friday, 8–5
Outside those hours
Emergency service is available — call the same number.
Where we go
Church Hill, Kingsport, Mount Carmel, Surgoinsville, Rogersville, Johnson City, Bristol, Greeneville, Morristown and across into Southwest Virginia. Full service area.
Where we are
119 E Main St, Church Hill, TN 37642
Thank you — we have your request.
We will call you back to confirm a time. If it is urgent, call (423) 357-1922.

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Tell us what the system is doing and we will call you back to schedule. For a no-heat or no-cool emergency, please call us instead. It is the fastest way to reach us.

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We use these details only to answer your request, and we will not add you to a mailing list. Prefer to talk? Call (423) 357-1922, Monday to Friday 8–5.

Talk to us about what suits your house

Free estimates on new equipment. We measure before we quote.

(423) 357-1922
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