Serving Church Hill, TN & the Tri-Cities Mon–Fri 8–5 · Emergency service available (423) 357-1922
Custom Heating & Air Conditioning logo Heating & Air ConditioningChurch Hill, TN · Since 2001

Central air conditioners split into three families, and the difference between them is how finely they can modulate their output.

Single-stage equipment runs flat out or not at all. Two-stage spends most of its life on a lower setting, giving longer cycles and better moisture removal. Variable-speed modulates continuously, which is why it is both the quietest and the best at holding humidity steady.

Whichever tier you choose, the outdoor unit has to be matched to an indoor coil and blower rated to work with it. Mismatched pairs do not deliver their labeled efficiency and can void warranties.

At a glance
  • Comfort, Performance and Infinity
  • Matched indoor and outdoor units
  • Load-calculated sizing
The range

What we install

Three tiers of central air, each sized to your house by load calculation.

Comfort Series ACComfort
Comfort series, tier 1 of 3 in the range.

Comfort Series AC

Single-stage, dependable, sensibly priced.

Performance Series ACPerformance
Performance series, tier 2 of 3 in the range.

Performance Series AC

Staged output and better humidity control.

Infinity Variable-Speed ACInfinity
Infinity series, tier 3 of 3 in the range.

Infinity Variable-Speed AC

Continuous modulation, quietest operation.

Comfort Series CondenserComfort
Comfort series, tier 1 of 3 in the range.

Comfort Series Condenser

The straightforward workhorse.

How to choose

The three tiers, compared

The difference between them is how finely they can modulate their output.

Single-stage

Comfort Series
How it runs
Fully on or fully off
Cycles
Full output, then off
Humidity
Adequate in a well-built, correctly ducted house
Choose it when
You want the dependable, straightforward choice

Two-stage

Performance Series
How it runs
A lower output most of the time
Cycles
Longer, gentler cycles
Humidity
Noticeably better control
Choose it when
Humidity is your main concern

Variable-speed

Infinity Series
How it runs
Modulates continuously
Cycles
Long, gentle cycles instead of starting and stopping at full output
Humidity
The best at holding it steady
Choose it when
The house feels clammy, or quiet matters most

Whichever tier you choose, we match the outdoor unit to an indoor coil and blower rated to work with it.

What to look for

What matters when you choose

Matched indoor and outdoor units
Load-calculated sizing
Two-stage or variable-speed for humidity complaints
Ductwork checked before quoting
Airflow set at commissioning
Free estimate, financing available
The equipment matters less than how it is sized and installed, and that part is our responsibility.
Custom Heating & Air Conditioning, LLC Family owned in Church Hill since 2001 · Factory-authorized Carrier dealer
Free estimates on new equipment

What happens after you contact us

  1. Step 1

    Send the form or call

    Tell us what the system is doing and we will call you back to schedule.

  2. Step 2

    We measure first

    We run a load calculation and look at your ductwork before we quote any equipment.

  3. Step 3

    You get a free estimate

    Estimates on new equipment are free, and financing is available.

Prefer to call?

(423) 357-1922
Office hours
Monday to Friday, 8–5
Outside those hours
Emergency service is available — call the same number.
Where we go
Church Hill, Kingsport, Mount Carmel, Surgoinsville, Rogersville, Johnson City, Bristol, Greeneville, Morristown and across into Southwest Virginia. Full service area.
Where we are
119 E Main St, Church Hill, TN 37642
Thank you — we have your request.
We will call you back to confirm a time. If it is urgent, call (423) 357-1922.

Request Service

Tell us what the system is doing and we will call you back to schedule. For a no-heat or no-cool emergency, please call us instead. It is the fastest way to reach us.

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We use these details only to answer your request, and we will not add you to a mailing list. Prefer to talk? Call (423) 357-1922, Monday to Friday 8–5.

Talk to us about what suits your house

Free estimates on new equipment. We measure before we quote.

(423) 357-1922
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